Avionn Automotive

Privacy Policy

Effective Date: June 25, 2025

This Privacy Policy (“Policy”) applies to www.avionnautomotive.com and Avionn Automotive (“Company”) and governs how we collect, use, and protect your personal information. By using the Company’s website, services, referral program, or booking tools, you consent to the data practices described in this Policy. This Policy applies to all visitors, users, and clients located within the United States. Our services are intended only for U.S. residents.

Avionn Automotive is a vehicle consulting firm based in Houston, Texas. We help clients make informed vehicle decisions, and in doing so, we may collect certain information—both personal and non-personal—to improve service delivery and client engagement.

Collection of Your Personal Information

We may collect personally identifiable information such as your name, email address, phone number (including mobile), city and state, mailing address, and information related to your vehicle needs, trade-in preferences, or financing interests. If you interact with our referral rewards program, we may also collect the names or contact details of referred individuals. If you schedule a consultation or complete a purchase through our platform, we may collect billing and payment details via a secure third-party processor.

In some cases, we may collect demographic information that is not unique to you, such as age range, ZIP code, or household income. This helps us better understand our audience and improve the relevance of the services we offer.

You are not required to provide personal information simply to browse our website. However, certain features may require you to submit it, including when booking a consultation, signing up for SMS/email communications, referring a friend, submitting a testimonial, or participating in promotions. We may also collect additional personal or non-personal information in the future for analytics, service improvement, or verification.

Use of Your Information

We use the information we collect to provide, personalize, and improve our services. This includes operating and delivering consulting services you’ve requested, sending appointment confirmations or reminders, fulfilling our referral program commitments, managing billing and payment processes, and responding to your inquiries. We may also use your information to inform you about updates to our services, new offerings, relevant promotions, or changes to our Terms and Privacy Policy.

With your consent, we may use your personal information to provide targeted communication based on your interests or behavior on our website. This may include SMS or email messages related to referrals, promotions, or vehicle opportunities. You can opt out of such communication at any time.

Communication Consent (SMS, Email, AI Tools)

By submitting your contact information through our website or communication channels, you consent to receive communication from Avionn Automotive. This may include email messages, SMS text messages, or automated outreach via AI platforms such as Air AI or Synthflow. Standard text messaging rates may apply depending on your mobile carrier. You may opt out of SMS at any time by replying “STOP” or opt out of emails by clicking the unsubscribe link provided in each message.

Account Registration and Access

If you choose to create an account on our website—whether to book services, track referral rewards, or access a client portal—you may be asked to provide additional personal details, such as a username, password, or login credentials. By registering, you agree to provide accurate, current, and complete information and to keep your login information confidential. You are solely responsible for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use or suspected breach of security. We reserve the right to suspend or terminate any account that is found to be fraudulent, inactive, or in violation of our Terms of Use or this Privacy Policy. Any data collected within your account, including your referral activity, preferences, and interaction history, is used strictly for service delivery and improvement and is stored securely.

Sharing of Information

Avionn Automotive does not sell, rent, or lease your personal information to third parties. However, we may share data with trusted partners or contractors who help us operate our website, deliver services, manage referral rewards, process payments, or communicate with clients. These third parties are strictly prohibited from using your personal information for any purpose other than performing the services on our behalf and are required to maintain confidentiality and security.

We may also disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, enforce our rights, protect our intellectual property, prevent fraud, or safeguard users and the public.

Tracking and Analytics

We may collect data on how users interact with our website, including pages visited, time spent, clicks, and referral sources. This information is used to improve site performance, understand client interests, and optimize our offerings. We may use analytics tools like Google Analytics or Facebook Pixel to support these efforts. This data is anonymous unless linked with submitted personal information.

Cookies and Similar Technologies

Our website may use cookies, tags, and tracking pixels to personalize your experience, remember preferences, or enable specific features such as referral tracking or campaign attribution. A cookie is a small file placed on your computer by a web server. Cookies cannot deliver viruses or execute programs and are only readable by the website that issued them. You may choose to disable cookies through your browser settings, but doing so may limit access to certain features of our site.

Third-Party Links and Services

Our website may include links to third-party websites such as vehicle marketplaces, financing platforms, or external scheduling tools. We are not responsible for the content, privacy practices, or security of those third-party sites. We encourage you to review the privacy policies of any third-party platforms you choose to interact with.

Referral Program Participation

When you participate in our Referral Rewards Program, we may collect and store your referral link usage, referred client names, and date of submission to ensure reward eligibility. This information may be used for verification, anti-fraud checks, reward fulfillment, and internal reporting. We do not sell or distribute referral data externally.

Right to Deletion

You may request that we delete your personal information from our records. Upon receiving a verified request, we will delete your information unless retention is required for legal compliance, transaction verification, fraud prevention, or contractual obligations. We may decline deletion if it interferes with completing a pending transaction, fulfilling legal duties, or safeguarding another user’s rights.

Deletion requests can be submitted via email to: info@avionnautomotive.com

Children Under Thirteen

Avionn Automotive does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide personal information on our site. If we become aware that we’ve collected such data, we will delete it promptly.

Data Security

We take appropriate measures to secure your personal information from unauthorized access, use, or disclosure. This includes encryption (HTTPS), secure payment processing, consultant confidentiality agreements, and internal security audits. While we work to protect your data, no system can be guaranteed 100% secure. By using our services, you accept this risk.

Changes to This Policy

Avionn Automotive reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will update the effective date at the top of this page and may notify users via email or website notice. Continued use of our website and services constitutes your agreement to the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your information, please contact us at:

Avionn Automotive
3139 W Holcombe Blvd #A168
Houston, Texas 77025-1533
📧 Email: info@avionnautomotive.com
📞 Phone: 979-997-4049